Almost every service we offer is available through your pickup route. Simply include your items with any special instructions:
Service |
How to Submit via Pickup |
|
Dry Cleaning (all garments) |
Place items in your garment bag as normal. Include a note for any special care instructions. |
|
Shirt Laundering |
Specify starch preference (none, light, medium, heavy) and return preference (hang or box) in your account settings or with a note. |
|
Tailoring & Alterations |
Include a clearly labeled note describing the alteration needed for each item. Pin the note securely to the garment. |
|
Wedding Gown Cleaning & Preservation |
Call 631-422-4339 first to discuss your gown and arrange appropriate packaging before submitting via pickup. |
|
Comforters & Duvets |
Leave your comforter or duvet with your garment bag. Large items can be left in a separate bag or pillowcase. Note it clearly. |
|
Leather & Suede Items |
Include a note describing any specific issues (stains, scuffs, restoration needs), and our team will assess on arrival at the facility. |
|
UGG Boot & Sheepskin Cleaning |
Place boots in a bag with a note. Include any specific stain concerns (salt, mud, odor) so the team can prepare appropriately. |
|
Table Linens |
Place linens in a bag with a note describing any stain issues. Holiday linens can be submitted before and after seasonal occasions. |
|
Wash, Dry & Fold |
Laundry submitted via pickup is weighed and priced at $2.00/lb (10 lb minimum). Place in a separate bag marked 'WDF' or 'laundry'. |
Items too large or fragile for standard pickup (large rugs, window treatments, upholstery covers), call 631-422-4339 before including them in your pickup bag, and we'll arrange appropriately.
Oak Neck Cleaners offers free dry cleaning pickup and delivery in West Islip, NY, the only dry cleaner on Long Island's South Shore with a twice-weekly scheduled service that comes directly to your home or office. You don't need to be home. You don't need to make a special trip. Simply leave your garments in a designated spot, and your dry cleaning, laundered shirts, and tailoring items are collected, professionally cared for, and returned to your door, automatically, on your schedule, twice a week.
| Service Feature | What It Means for You |
|---|---|
| Twice-Weekly Pickup & Delivery | Monday & Thursday or Tuesday & Friday, depending on your location. Runs automatically after signup — no scheduling required. |
| Free — No Delivery Charge | You pay only for the cleaning services performed. No delivery fee, no minimum order. |
| No Need to Be Home | Designate a spot once at signup — a door hook, porch, lobby, or concierge desk. We collect and return without requiring you to be present. |
| All Services Available | Dry cleaning, shirt laundering, alterations, specialty items, and wash-dry-fold are all available through your pickup route. |
The most common reason people hesitate about pickup and delivery dry cleaning is the assumption that someone needs to be home for the exchange. With Oak Neck Cleaners, that's never the case:
Door Hook - We provide a free door hook at signup. Your garment bag hangs on the hook when you leave items for pickup, and your cleaned garments are returned to the same hook. No contact required.
Front Porch or Stoop - Simply leave your bag in a designated spot on your porch or stoop. We collect and return there.
Building Lobby or Mailroom - For apartment buildings and condominiums, we work with building management, doormen, and mailroom staff to ensure seamless pickups and deliveries.
Concierge Desk - Many residential buildings with concierge service allow us to collect and deliver via the front desk. We'll coordinate the details when you sign up.
Office Reception or Mailroom - For business accounts, items can be left with a receptionist, in a mailroom, or at any other convenient office location.
Nothing happens, we simply pass by on our route. If you have nothing to clean that week, there's no need to call, cancel, or do anything. The service resumes automatically on your next scheduled pickup day. There is no minimum order requirement and no fee for an empty bag day.
Our twice-weekly pickup and delivery routes cover West Islip, Bay Shore, Babylon, East Islip, and Brightwaters, with pickup days on Monday & Thursday or Tuesday & Friday, depending on your location. We now offer Monday through Thursday pickup and delivery in Commack, Dix Hills, Melville, and Woodbury.
Not sure if your address is within our pickup area? Call 631-422-4339, and we'll confirm quickly. We're always looking to expand our routes and may be able to accommodate addresses just outside our current coverage.
Yes, completely free. There is no pickup fee, delivery fee, minimum order requirement, or service charge for the pickup and delivery itself. You pay only for the cleaning services performed on your items, the same pricing as drop-off customers. Your credit card on file is debited automatically for your balance on each pickup.
It's a twice-weekly scheduled service. After you sign up online or call 631-422-4339, we set up your account with your address, pickup days (Monday & Thursday or Tuesday & Friday depending on your location), delivery preferences, and payment method. We provide a free garment bag and door hook. On your pickup days, you leave your items in the designated spot; there's no need to be home. We collect them, clean them at our facility in West Islip, and return them on your next delivery day, automatically.
No, you never need to be home. That's one of the core features of the service. At signup, you designate a specific spot, a door hook (provided free), a front porch, a building lobby, a concierge desk, or any other accessible location, and we collect and return your items there without requiring your presence. If your bag is empty on a pickup day, we simply pass by with no charge.
Almost all Oak Neck Cleaners services are available via pickup: dry cleaning for all garments, shirt laundering (with starch and return preferences), tailoring and alterations (include a note with each item), comforters and duvets, leather and suede items, UGG boot cleaning, table linens, and Wash Dry & Fold laundry. For large or specialty items (wedding gowns, area rugs, large window treatments), call 631-422-4339 first to arrange appropriate handling before including them in your pickup bag.
Twice per week, on either Monday & Thursday or Tuesday & Friday, depending on your location within our service area. In Commack, Dix Hills, Melville, and Woodbury, we now offer Monday through Thursday pickup and delivery. Your specific days are confirmed at signup. The service runs automatically every week without you needing to schedule or call. If you have nothing to clean in a given week, simply leave your bag empty; there's no charge and no action needed.
We serve West Islip, Bay Shore, Babylon, East Islip, and Brightwaters, and we now offer Monday through Thursday pickup and delivery in Commack, Dix Hills, Melville, and Woodbury. Not sure if your address is covered? Call 631-422-4339, and we can confirm immediately and may be able to accommodate addresses near our current routes.
Complete the request form on this page or call 631-422-4339. A member of our team will reach out to confirm your pickup days, preferred delivery spot, payment details, and any specific preferences (shirt starch, hang vs. fold, etc.). Your free garment bag and door hook will be provided, and your service can begin as soon as your next scheduled pickup day after setup is complete.